Reservation and Vacation

Can I book a stopover online?

Due to the restrictions required for stopovers, we do not offer them online. However, our reservations department will be happy to assist you with arranging a stopover. Please call us at the phone number listed at the top of this page for more information.

Can I utilize my frequent flyer points when making a booking with you?

No. However we do offer a wide variety of hotel-only and hotel-and-car packages to complement the free flight you earn through a frequent flyer program.

How can I make Seat Assignments?

We do not provide the ability to request seat assignments online. In order to confirm seat assignments, you would need to contact the airline directly.

Why is a flight or fare provided and when I try to book it I am told it isn't available?

We provide pricing and availability based on the information you provide. The space is not held until you choose to confirm the package with a credit card. If space is limited, it could possibly sell out by the time you opt to confirm it. If this happens you will need to start your request over to check for updated availability.

Can I pick up my rental car from a location other than an airport?

Yes, we offer both car pick-up and drop-off locations other than those at the airport(s) you are flying into. Once you have selected your destination, if car rentals are offered alternate pick-up locations will be displayed.

How old do I have to be to rent a car?

We use many of the best known car rental companies in the world. The minimum age to rent a car for all rental companies is 25 years of age. If you are between the age of 21-24, please call us at the number listed on the top of this page for specific information on car rentals.

What are the room and occupancy restrictions at each hotel?

Each hotel has different room occupancy restrictions. These restrictions may also vary by room type and be affected by the number and ages of children that may be traveling. Based upon the number and ages of travelers on your itinerary, our booking engine will display only the hotels and room types that can accommodate the travelers.

Why is a hotel and price provided and when I try to book it I am told it isn't available?

We provide pricing and availability based on the information you provide. The space is not held until you choose to confirm the package with a credit card. If space is limited, it could possibly sell out by the time you opt to confirm it. If this happens you will need to start your request over to check for updated availability.

Back to FAQ Topic List