TRAVEL NOTICES Airline Documents
5/1/2009
Effective Friday, May 1, 2009, Pleasant Holidays will comply with the TSA Secure Flight Program. TSA now requires the collection of full passenger names when booking an airline reservation. Airline passenger travel documents must be an exact match to passenger identification documents.
Q: What if the Passenger's full name does not appear on their identification?
A: We understand that in some cases a Passenger's full name might appear differently on the Passenger's various identity documents. In this case, the Passenger must ensure that the data provided when making the reservation exactly matches the document the Passenger will use for identification purposes at check-in.
Example: The Passenger's full name is John Robert Smith, yet his driver's license only contains his first and last name: John Smith. If the passenger plans to use his driver's license to verify his identity while traveling, he should make his reservation as John Smith. If the Passenger will be using his passport which reads John Robert Smith, then he should make his reservation as John Robert Smith.
Q: What if I am making a reservation for multiple people, and do not know how the other Passengers' names appear on their IDs?
A: You must collect this information prior to making your travel reservations. We must obtain the full name as it appears on their ID for all Passengers travelling in order to make a reservation. In most cases the airlines do not allow name changes. (Check the current policy for the airline / fare you are booking.) Passengers whose names do not match their ID could potentially be denied boarding.
Q: Where can I get more information on the new requirements?
A: For additional information, Travel Agents can go to the TSA website, www.tsa.gov and search for keywords: Secure Flight.
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