Coronavirus Travel Alert
02/25/2020 8:00am PST
Travel Alert for Corona Virus
The Centers for Disease Control and Prevention (CDC) issued a Level 2 Alert advising high-risk travelers to “Practice Enhanced Precautions” regarding travel to Italy due to recent sustained community transmission of the coronavirus.
Due to ongoing concern for the spread of the coronavirus, many travel suppliers continue to modify their cancellation and change fees policies for travelers.
Pleasant Holidays’ Customer Service team members are working diligently to assist each impacted customer, addressing the most imminently scheduled departures first.
Our Change/Cancel Policies in effect for impacted customers are as follows:
1. Pleasant Holidays will waive its change and cancellation fees plus any fees waived by hotel, airline and/or cruise partners
2. Normal travel protection policies apply if a plan was purchased through Pleasant Holidays
Pleasant Holidays will continue to monitor this situation and provide updates as appropriate.
For more information on the coronavirus, visit: https://www.who.int/
The safety of our customers is always of the utmost importance to us.
For questions or concerns regarding bookings, please call our Customer Service team for assistance.
Vacations currently in destination: 1-877-295-1855
Vacations departing soon: 1-800-247-4958