Coronavirus Travel Alert
08/07/2020 1:00pm PDT
Due to the high volume of cancellations and refund requests, supplier processing of refunds may take 90+ days to process.
A note to our travelers: Keep your dreams alive! Postpone your vacation for a later date instead of cancelling it or book a new vacation for 2020 or 2021 and you'll have something you can look forward to for days to come. If you have a Pleasant Holidays Land Future Travel Credit, maximize your vacation value by redeeming it today. Airfares, cruise fares and hotel rates for many destinations are up to 50% lower than last year.
We continue to monitor developments regarding COVID-19 and its potential impact on your travel.
Our Cruise Desk Team is ready to assist all current cruise bookings, regardless of scheduled departure date. Please call 800-818-8780 or email them at firstname.lastname@example.org.
Additional Resources are provided at the bottom of this page to help you access more information from specific supplier and government sources.
Note: individual links have been provided for destinations not included on the US Department of State and COVID-19 Country Specific Information links.
The U.S. State Department has lifted the global Level 4 Do Not Travel advisory issued March 19, 2020. Advisories will be issued on a country-by-country basis going forward. Visit travel.state.gov for country-by-country advisories.
The safety of our customers is always of the utmost importance to us.
For questions regarding bookings, please call our Customer Service team.
Vacations currently in destination: 1-877-295-1855
Vacations departing soon: 1-800-247-4958
Important Note: Several international countries and some U.S. States require proof of a negative COVID-19 virus test upon arrival at the traveler's expense. Testing time period requirements vary from within 72 hours to 10 days prior to arrival. Please check government and country-specific websites for travel requirements as this information is updated frequently. Travel Declaration Forms may also be required and can be downloaded online.
For more information on the coronavirus, visit:
U.S. Department of State
COVID-19 Country-Specific Information
Hawaii - Traveler Resources
Turks & Caicos
U.S. Virgin Islands