Travel Alerts
Coronavirus Travel Alert
08/07/2020 1:00pm PDT
Due to the high volume of cancellations and refund requests, supplier processing of refunds may take 90+ days to process.
A note to our travelers: Keep your dreams alive! Postpone your vacation for a later date instead of cancelling it or book a new vacation for 2020 or 2021 and you'll have something you can look forward to for days to come. If you have a Pleasant Holidays Land Future Travel Credit, maximize your vacation value by redeeming it today. Airfares, cruise fares and hotel rates for many destinations are up to 50% lower than last year.
We continue to monitor developments regarding COVID-19 and its potential impact on your travel.
Our Cruise Desk Team is ready to assist all current cruise bookings, regardless of scheduled departure date. Please call 800-818-8780 or email them at cruise_revisions@pleasant.net.
Travel-Related News
REAL ID Deadline Extended to Oct. 1, 2021
Additional Resources are provided at the bottom of this page to help you access more information from specific supplier and government sources.
Note: individual links have been provided for destinations not included on the US Department of State and COVID-19 Country Specific Information links.
The U.S. State Department has lifted the global Level 4 Do Not Travel advisory issued March 19, 2020. Advisories will be issued on a country-by-country basis going forward. Visit travel.state.gov for country-by-country advisories.
Traveler Resources
The safety of our customers is always of the utmost importance to us.
For questions regarding bookings, please call our Customer Service team.
Vacations currently in destination: 1-877-295-1855
Vacations departing soon: 1-800-247-4958
Important Note: Several international countries and some U.S. States require proof of a negative COVID-19 virus test upon arrival at the traveler's expense. Testing time period requirements vary from within 72 hours to 10 days prior to arrival. Please check government and country-specific websites for travel requirements as this information is updated frequently. Travel Declaration Forms may also be required and can be downloaded online.
For more information on the coronavirus, visit:
Centers for Disease Control and Prevention (CDC)
World Health Organization (WHO)
Government Sources
Airline Resources
