Travel Protection Plans

Important Note: Our travel protection plans cover cancellations related to COVID-19, including government imposed travel bans or other travel restrictions. We highly recommend a travel protection plan for such conditions.

Travel protection is available with Cancel-For-Any-Reason (CFAR) features for cancellation or changes made prior to vacation departure. These plans, which must be purchased at time of booking, include a non-insurance Cancellation Fee Waiver provided by Pleasant Holidays. Travel Protection Plan payments are not refundable except as provided in the plan documents. Travel Protection Plans cannot be purchased with a Future Travel Credit (FTC). Pleasant Holidays offers two options for the waiver:

  • Cancel for Any Reason – Future Travel Credit (FTC): for this more affordable option, compensation is paid in the form of credit for future travel with Journese, valid for one year from date of issue, less the cost of the travel protection plan
  • Cancel for Any Reason - Cash Back: refunds in the original form of payment (cash, check or credit card), less the cost of the travel protection plan

These extensive travel protection plans, which must be purchased at time of booking, offer insurance benefits underwritten by United States Fire Insurance Company, non-insurance assistance services provided by Generali Global Assistance, and a non-insurance cancellation fee waiver provided by Pleasant Holidays (should travelers need to change or cancel their trip purchased through Pleasant Holidays prior to departure for any reason). Plans are designed to meet travelers’ needs at an affordable price.


  • Cancel/Change for Any Reason - FTC: You receive reimbursement in Pleasant Holidays travel credit for future travel for all unused non-refundable Pleasant Holidays travel arrangements if you cancel or change your trip prior to departure.
  • Cancel/Change for Any Reason - Cash Back: You receive reimbursement in cash/original form of payment for all unused non-refundable Pleasant Holidays travel arrangements if you must cancel or change your trip prior to departure.
  • Any remaining balance on the reservation will be refunded in cash or by credit card.

Pleasant Holidays requires written notice of cancellation. This only refunds those Travel Arrangements purchased from Pleasant Holidays and refunds cannot exceed $10,000 per person. The Pleasant Holidays Cruise Vacation Protection Plan Plus provides coverage for cruise vacation packages.

Pleasant Holidays’ Future Travel Credits (FTC) are issued in the names of the passengers in the original reservations and are non-refundable, non-transferrable, valid for travel within one year from date of issue and may not be redeemed for cash.


  • Trip Interruption can reimburse expenses for unused non-refundable land travel arrangements, plus additional transportation costs paid, if you interrupt your trip for a covered reason (subject to a maximum benefit amount that is the lesser of your Trip Cost or $10,000 per person).
  • Pre-Existing Medical Condition Exclusion Waiver when plan is purchased with your initial deposit/payment for your trip, provided you are not already disabled from travel at time of purchase.
  • $25,000 Accident & Sickness Medical Expense Benefit can cover medical expenses incurred during your trip (including up to $750 for emergency dental expenses).*
  • $50,000 Emergency Medical Evacuation, Medical Repatriation and Return of Remains Coverage.*
  • $1,000 Baggage and Personal Effects.
  • $750 Trip Delay (maximum of $150 per day).*
  • $750 Missed Connection (three hours or more).
  • $250 Baggage Delay.
  • $25,000 Accidental Death and Dismemberment.

Note: all above figures are maximum benefit amounts.

*ENHANCEMENT TO COVERAGE! For travelers going to Cambodia who purchase the Pleasant Holidays Travel Protection Plan, supplemental coverage, at no additional cost, details may be found here.

Generali Global Assistance (non-insurance assistance services, which include travel, medical, business and concierge services).

For additional information, view Pleasant Holidays Cancel for Any Reason – Future Travel Credit (FTC) Plan Documents.

Pleasant Holidays

Per Adult Vacation Package Rate Tiers
(18 years and older)

Per Adult Plan Pricing
(18 years and older)


Future Travel Credit (FTC) Plan

Cash Back Plan


Regular Season

Holiday Travel**

Regular Season

Holiday Travel**

0 - $499.99





$500 – $999.99





$1,000 - $1,349.99





$1,350 - $1,649.99





$1,650 - $1,999.99





$2,000 - $2,299.99





$2,300 - $2,699.99





$2,700 - $3,149.99





$3,150 - $3,499.99





$3,500 and above





Vacation package coverage rate tier determined by total package price divided by number of adults (18 years and older) on booking. For children ages 2-17: rates are 50% savings off adult rate for Regular Season and Holiday Travel.

**2023 Holiday Travel Departure Dates: Feb. 17 – 20, April 1 – 9, June 30 – July 4 and Dec. 16 – 31

Plan costs are for the full travel protection plan, which consists of insurance benefits underwritten by United States Fire Insurance Company, non-insurance assistance services provided by Generali Global Assistance, and a non-insurance cancellation or change fee waiver provided by Pleasant Holidays. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Trip Mate. 

Cancellation and Change Fee Waivers are provided by Pleasant Holidays, are not insurance, and are not underwritten by United States Fire Insurance Company.

Insurance benefits are underwritten by United States Fire Insurance Company under form series T210 et. al. and TP-401 et. al.

Non-insurance assistance services are provided by Generali Global Assistance and Global Xpi Medical Records Services are provided by Trip Mate

All Plan benefits are administered by the Producer:Trip Mate, Inc.*** (***in CA & UT, dba Trip Mate Insurance Agency, California license number 0805270) 9225 Ward Parkway, Suite 200, Kansas City, MO, 64114, 1-833-297-2255. Consumers in California may contact: California Department of Insurance Hotline 1-800-927-4357. Consumers in Maryland may contact: Maryland Insurance Administration 1-800-492-6116 or 410-468-2340.

Please Note: This advertisement does not constitute or form any part of the Travel Protection Plan or any other contract of any kind. Plan benefits, limits, and provisions may vary by state/jurisdiction and not all coverage is available in all states/jurisdictions. The above bullets outline the plan benefits and are not intended as a comprehensive listing of coverage; view the Plan Documents, which include complete plan details, including benefits and coverage limitations and exclusions.

For Residents of NY Only: The Part A non-insurance Cancellation Fee Waiver may be purchased separately from Part B of the Travel Protection Plan. Contact Pleasant Holidays at 800-448-3333 in order to purchase the Cancellation Fee Waiver separately.

Insurance benefits in the Travel Protection Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. 

Pleasant Holidays is not an insurer and does not have any liability for any coverage amounts. As a travel retailer, Pleasant Holidays is not qualified or authorized to answer technical questions about the benefits, exclusions or conditions of any of the insurance coverages in the plan or to evaluate the adequacy of your existing insurance coverage. Pleasant Holidays and its employees may offer and disseminate travel insurance under the direction of Trip Mate. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this plan with your existing life, health, home, and automobile insurance policies. If you have any questions about this coverage, contact Trip Mate at 1-833-430-3653. Purchasing a travel protection plan is not required in order to purchase any other products or services offered by Pleasant Holidays.