Krystal Grand Cancun

  • All-Inclusive
  • On-Site COVID-19 Testing
Our 4-Star classification designates those properties with well-appointed, deluxe accommodations, extensive amenities and comprehensive guest services. Expect attention to detail and a warm and hospitable staff ready to cater to your needs. These superb properties offer a truly refined getaway.
Star Rating


Krystal Grand Cancun is perfectly located on a stretch of white-sand beach offering breathtaking views of the sparkling blue Caribbean, just 15 minutes from the Cancun Hotel Zone's vibrant nightlife, restaurants, shopping areas. Two stunning towers host 398 rooms and suites offering views of the magnificent Caribbean Sea and Nichupté Lagoon. Well-appointed rooms offer thoughtful amenities including a fully stocked mini-bar spacious bathroom. Rooms and suites in the Altitude Club tower offer enhanced amenities including a private lounge, exclusive access to an adults-only infinity pool, and much more. Four swimming pools, including a children’s pool, cater to guests of all ages. Supervised activities for kids 3-12 are available at the Kamp Krystal Club, while teens will enjoy the hanging out at the Adventure Friends Club, allowing adults the free time to relax and pamper themselves with a treatment at the spa.


Blvd. Kukulcan Km 8.5,Zona Hotelera,
Cancun, QR, MEX 77500

The resort is about fifteen minutes from the Cancun Hotel Zone, a 10-minute walk to the convention center and about a 25-minute drive from Cancun International Airport.

Hotel Amenities

  • ATM Machine Available
  • All-Inclusive
  • Banquet Facilities
  • Beach Towels Available
  • Beauty Salon
  • Bellman Service
  • Business Center
  • Car Rental Available
  • Child Care or Referral
  • Children's Pool
  • Children's Program
  • Club Floor Amenities
  • Concierge
  • Conference Facilities
  • Currency Exchange Available
  • Daily Activities Program
  • Doctor on Call
  • Dry Cleaning Available
  • Elevator(s)
  • Elliptical Trainer
  • Free In-Room Wi-Fi
  • Free Wi-Fi in Public Areas
  • Front Desk
  • Gift Shop
  • Gym/Fitness Center
  • Honeymoon Amenity
  • Ice Machine
  • Laundry Service
  • Manager's Party
  • Medical Services
  • On-Site COVID-19 Testing
  • Parking
  • Room Service
  • Safety Deposit Box
  • Spa Services
  • Tequila Tasting
  • Wake-up Service
  • Wedding Services

Hotel Activities

  • Activity Desk
  • Adult's Pool
  • Beach
  • Beachfront
  • Billiards
  • Bingo
  • Children's Play Area
  • Cooking Lessons
  • Cultural Activities
  • Dance Lessons
  • Entertainment
  • Live Entertainment
  • Outdoor Pool
  • Pilates
  • Ping Pong
  • Sauna
  • Scuba Diving
  • Steam Room
  • Swim-up Bar
  • Swimming Pool
  • Teen Club
  • Tour Service
  • Volleyball
  • Water Sports
  • Wine Tours/Tasting
  • Yoga

Room Amenities

  • Air Conditioning
  • Balcony or Patio
  • Bathrobe
  • Bathroom Amenities
  • Bathtub
  • Bottled Water in Room
  • Coffee/Tea Maker
  • Connecting Rooms On Request
  • Cribs Available
  • Direct Dial Phone
  • Hairdryer
  • In Room Safe
  • Iron and Ironing Board
  • Mini-Bar
  • Slippers
  • Telephone
  • Wireless Internet Access

Hotel Dining

Restaurant O - international buffet; Risotto - Italian cuisine; Ayami - Asian cuisine; The Grill; Terraza El Mortero - traditional Mexican cuisine

Nearby Attractions

Plaza Caracol ( Mall ); Local restaurants & bars including Coco Bongo, Señor Frogs, Jimmy Buffet’s Margaritaville, and Hard Rock Café; Mayan Ruins; Isla Mujeres; Underwater Museum; Xplor Park; Cenotes

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Need Help?
Call us toll free at 1-800-742-9244