Sandos Caracol Eco Resort

  • All-Inclusive
Our 4-Star classification designates those properties with well-appointed, deluxe accommodations, extensive amenities and comprehensive guest services. Expect attention to detail and a warm and hospitable staff ready to cater to your needs. These superb properties offer a truly refined getaway.
Star Rating

Playa del Carmen

The Sandos Caracol Eco Resort is situated in the beautiful and lush jungle of the Riviera Maya, where the animals, mangroves, cenotes, and natural phenomena are mesmerizing in every way. Swim in the crystal-clear cenotes or float along a mangrove river as fish swim below and monkeys swing above, releasing the mind and soul into complete tranquility. Thrilling fun is close as the 29-slide waterpark offers a whole new experience as the water zips down the slides with natural fauna surrounding the park. Nightly ceremonies tell traditional stories of the native Mayan culture through unique performances. The hotel's All Nature Experience includes a daily program of thrilling eco-activities for the entire family that takes you on a journey throughout the resort, discovering both exciting activities and ones that help you connect with your mind, body, and soul. Then relax at the unique spa. Adults can enjoy the Select Club Adults Only Section with access to a private pool and beach area and exclusive restaurant.


Carretera Cancun-ChetumalKM295,Solidaridad
Playa Del Carmen, QR, MEX 77710

Situated within the beautiful and lush jungle of the Riviera Maya, 45 minutes away from Cancun International Airport (CUN).

Hotel Amenities

  • ATM Machine Available
  • All-Inclusive
  • Banquet Facilities
  • Barber Shop
  • Beach Towels Available
  • Beauty Salon
  • Bellman Service
  • Business Services
  • Child Care or Referral
  • Children's Pool
  • Children's Program
  • Club Amenities
  • Concierge
  • Currency Exchange Available
  • Dive Shop
  • Dry Cleaning Available
  • Eco-Friendly/Green Hotel
  • Free In-Room Wi-Fi
  • Free Wi-Fi in Public Areas
  • Front Desk
  • Gift Shop
  • Gym/Fitness Center
  • Honeymoon Amenity
  • In Room Dining
  • Kids 1 & Under Free in Room
  • Laundry Service
  • Live Entertainment
  • Medical Services
  • Parking
  • Safety Deposit Box
  • Spa Services
  • Wake-up Service
  • Wedding Services
  • WiFi

Hotel Activities

  • Activity Desk
  • Adult's Pool
  • Aerobics
  • Aquaventure
  • Beach
  • Beachfront
  • Bike Rentals Available
  • Billiards
  • Boat Excursions
  • Cultural Activities
  • Dance Lessons
  • Darts
  • Ecological Tours
  • Entertainment
  • Game Room
  • Hiking
  • Jacuzzi
  • Kayaking
  • Live Entertainment
  • Massage Available
  • Night Club
  • Pool Volleyball
  • Sailing
  • Sauna
  • Scuba Diving
  • Snorkeling
  • Steam Room
  • Swim-up Bar
  • Swimming Pool
  • Tennis Court
  • Volleyball
  • Water Park
  • Waterslide
  • Zumba

Room Amenities

  • Air Conditioning
  • Balcony or Patio
  • Bathrobe
  • Ceiling Fan
  • Coffee/Tea Maker
  • Connecting Rooms On Request
  • Cribs Available
  • Digital Key
  • Free In-Room Wi-Fi
  • HDTV
  • Hairdryer
  • In Room Safe
  • Iron and Ironing Board
  • Mini-Bar
  • Mosquito Net
  • Rollaway Bed
  • Shower
  • Smart TV
  • Telephone
  • Television

Hotel Dining

La Laguna - International buffet; Las Mascaras - Mexican buffet; La Riviera - Mediterranean, à la carte; Fogo do Brazil - Meat restaurant specializing in Brazilian Rodizio, à la carte; El Templo - Japanese Teppanyaki, reservations required; Los Lirios - Steakhouse and fishclub, à la carte; La Toscana - Italian specialties, à la carte; Salvia - Snack bar.

Nearby Attractions

Tres Rios Ecopark, Xcaret, Xel-Ha, Aktun Chen, Sian Ka'an Biosphere Reserve, Xaman-Ha Aviary, Tulum, Playa del Carmen, Chichen Itza

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Need Help?
Call us toll free at 1-800-742-9244